Frequently Asked Questions

Frequently Asked Questions

These are some of our most common Instant Quote-related questions.

Will the online questionnaire address all of my tax related questions?
No, our online questionnaire is just a tool to help us gather the basic information needed to get started. Questions specific to your tax situation will be addressed during the engagement.

How long is the engagement?
Standard tax return processing is 16 business days from the date of the engagement approval. It may be longer or shorter depending on your specific tax situation.

What if I get audited?
We keep your files for 3 years and represent you free of charge in the event of an IRS letter audit.

I live overseas. When is the best time to contact you?
Skype us or request a call back – we will accommodate the time difference.

How do I check the status of my project?
Refer to the online portal at any time to find out the status of your project. We may spend additional time on your tax return than originally estimated if we identify an area that will have an impact on your tax liability.